SentinelAI Help Center
Understand risk. Review evidence. Take informed action.
This guide explains how to use the SentinelAI dashboard, interpret its information, and contact support.
Getting started
- Select a community from the dashboard selector.
- Review its current risk score and warning status.
- Inspect the evidence behind the assessment.
- Review expected impact and prioritized actions.
- Then inspect observations, sources, and history.
The dashboard follows a decision-first hierarchy: Warning → Evidence → Actions → Observations.
Risk and warnings
Scores and warning states are calculated by deterministic rules. AI may explain or recommend actions, but it cannot change the authoritative score.
Evidence and recommended actions
Triggered evidence lists every deterministic rule that contributed to the score. Expected impact describes exposure, disruption, and urgency. Priority actions state what should be reviewed or coordinated next.
SentinelAI supports human decisions. It does not replace emergency authorities, official forecasts, or local response protocols.
Live dashboard updates
SentinelAI checks for persisted operational changes every 30 seconds while the page is visible. A changed risk, warning, observation, or recommendation updates in place without reloading the complete page.
- Live sync active
- The browser can retrieve the latest SentinelAI state.
- Live sync delayed
- The last valid view remains visible while connectivity recovers.
Source freshness
Source freshness is different from live sync. It reports when an IoT station or online provider last delivered evidence.
- Fresh
- Evidence arrived within the expected provider interval.
- Delayed
- The expected delivery interval has been exceeded.
- Stale
- No evidence has arrived for twice the expected interval.
- Reference
- A replay dataset is historical and does not become stale.
History, trends, and export
- Select a variable and source before comparing readings.
- Choose the latest 30 or 100 readings, a preset period, or a maximum 31-day custom range.
- The table shows community time, UTC, value, change, source, and quality.
- Use Export CSV for a bounded copy of the selected evidence.
Trend lines, deltas, and anomaly markers describe persisted history. They are not forecasts and cannot change risk.
Know the data mode
- Live
- Current hardware or online provider observations.
- Estimated
- Historical reanalysis values with retained provenance.
- Replay
- A verified historical sequence presented frame by frame.
- Simulated
- Reproducible demonstration evidence, never a live emergency.
Forecast evidence
Forecast evidence contains provider model values for future valid times. SentinelAI preserves provider, model selection, retrieval time, horizon, and location provenance separately from measured observations.
Select Open Early Warning Outlook to inspect the deterministic 1-, 6-, 24-, and 72-hour horizons. Each horizon shows evidence, confidence, uncertainty, and an Event → Exposure → Possible Impact → Action translation. It cannot change the authoritative current assessment.
The Anticipatory Intelligence Brief explains the persisted outlook, presents conditional scenarios, and organizes preparedness actions by horizon and audience. Every safety action links to an approved IFRC or WMO preparedness-guidance reference. These organizations do not supply or endorse SentinelAI's monitoring, forecast, assessment, or Outlook. If AI is unavailable, the same section displays deterministic fallback guidance.
Using the Garsen replay
- Restart returns the deterministic sequence to its beginning.
- Next persists the next historical frame and updates risk.
- Play story animates only the contextual presentation.
- Story arrows never change evidence, alerts, or risk.
Contact support
Include the community name, approximate time, and what you were trying to do. Never send passwords or API keys.
Automated stakeholder notifications are not enabled. SentinelAI can identify a deterministic notification candidate, but sending requires a separately approved human-review, recipient, audit, and delivery workflow.